Definitions
Services: Relating to the customers equipment as set out in our quotation or other agreed documents or discussions between us.
We, Us, Our: means the company D.C.I Electrical Services Ltd providing service to you.
Customer: The person or party placing the order for the services supplied by D.C.I Electrical services Ltd as specified in the quotation.
Quotation: means the written quotation given by D.C.I Electrical Services Ltd to the Customer which must set out the scope of the Works, the price of the Works and the time required for completion.
Completion Date: means the date for completion of the Works under the quotation.
Price: means the price to be paid by the Customer to D.C.I Electrical Services Ltd for the performance and completion of the Works
Administration Fee: Invoices are due for payment 24 hours of invoice date. Failure to pay will incur a £50.00 administration fee.
Quotations
Quotations submitted by D.C.I Electrical Services Ltd to the customer will be valid for 30 calendar days from quotation date unless stated otherwise. Any variation/additional works from the original quotation/estimate will be charged extra over the original quotation.
This estimate may be subject to electrical tests on existing installation being done to confirm that earthing arrangements are acceptable, existing installation/circuits are of a satisfactory standard (i.e. correctly sized cable, earth continuity ok, cable insulation is within set parameters etc.) so as to comply with the current BS7671 electrical wiring regulation
Any additional work required to bring the installation up to standard may incur additional charges (any additional chargeable costs will be discussed prior to works being carried out)
Payments
Unless otherwise agreed, remittance is due within 24 hours of invoice date. Should the account not be paid in full on the due date the company reserve the right to suspend further works without liability until paid in full. All payments will be paid via BACS or cash payment, cheques not accepted.
Larger projects/projects involving a separate first and second fix will require staged payments comprising a deposit, interim payment and final payment on completion of all works. If the completion of first/second fix is delayed by more than two weeks we have the right to invoice for works completed to that point and will pro-rata the invoice accordingly. If applicable, such staged payments will be advised as part of the quotation.
Charges for late payment
The company reserve the right to charge £50 administration fee, from invoice due date for any late payments, should the company have to employ other services to recover payment, the customer will be liable for all additional costs/fees, plus interest.
Cancellation
If the customer request cancellation at a later date, then unless we are in breach of contract, we have the right to refuse or retain all or part of any deposit paid as a contribution towards any losses or costs we suffer as a result of the cancellation.
Delays
The company will not be responsible for delays outside its control, every effort will be made to complete works within a set schedule.
Workmanship
We the company shall use all reasonable skill, workmanship, care, diligence, & suitable materials. The customer acknowledges that a reasonable degree of disruption & decor damage may arise out of the execution of the works and the company will take all reasonable, precaution to minimise disruption and damage. If we agree to make good any damage caused in the course of our works to plaster, floors or brickwork etc. We will do so to a standard which will accept redecoration. Where damage is deemed to be caused by negligence of the company’s operative, we will make good or offer compensation, or pass details to our insurers. Cuts or holes made to allow for equipment will where possible be made good. Floor boards removed will be refitted where possible.
The site shall be left in a safe and clean condition to the satisfaction of the customer.
Safe Custody
The customer accepts liability for the safe custody of materials delivered to site and equipment where appropriate. Access to work areas must be clear of obstacles and personal belongings as we the company will not be responsible for any damage caused.
Force Majeure
We will not be liable to you for any failure to perform our obligations under this Agreement where that failure results from any cause outside our reasonable control, including but not limited to natural occurrences, disruption of power supplies, the action of third parties or industrial action.
Material
All materials supplied by the company remain its property until paid for in full and until then may be removed from site by the company or its agents at any time, whether fixed or not and it is an express condition that we as the company will not be liable for any subsequent damage arising from the removal of fixed materials not paid for in full, Note the site will be left in a safe condition.
Waste
The only waste that we are licensed to remove is from any equipment/materials that we have supplied/delivered to site.
Out of hours work times
The company’s standard labour rates apply during the working hours 8.00am – 5.00pm Monday – Friday inclusive, excluding bank holidays, premium rates may be applied at the company’s discretion outside these hours.
Data Protection
All personal information that We may use will be collected, processed, and held in accordance with the provisions of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”) and Your rights under the GDPR.
19.2 For complete details of Our collection, processing, storage, and retention of personal data including, but not limited to, the purpose(s) for which personal data is used, the legal basis or bases for using it, details of Your rights and how to exercise them, and personal data sharing (where applicable), please refer to Our Privacy Notice available on request.
Photographs
We reserve the right to take photographs and video of completed works for our records and for use in our portfolio unless requested in writing prior to commencement not to.